Effective Date: September 2025
Introduction
Platform Talent (“we,” “our,” “us”) is committed to protecting your privacy and handling your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and with Canada’s Anti-Spam Legislation (CASL).
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information you provide when interacting with us.
For questions about this policy, contact [email protected]
Information We Collect
We may collect personal information directly from you when you:
- Submit forms on our website
- Communicate with us by email, phone, or other channels.
- Engage with our services or events.
Types of information we may collect include:
- Contact information (such as name, email address, phone number, organization).
- Preferences or interests you share with us regarding our services.
- Technical data (such as IP address, browser type, and usage patterns) collected automatically when you use our website.
How We Use Your Information
We use your personal information to:
- Provide resources, information, and services you request.
- Respond to your inquiries and understand your needs.
- Send you updates, newsletters, or promotional content (with your consent).
- Improve our website, communications, and services.
- Comply with legal and regulatory requirements.
Consent & Communications
- By providing us with your personal information, you consent to its collection, use, and disclosure for the purposes outlined in this policy.
- Under CASL, we will only send you commercial electronic messages (emails, newsletters, updates) if we have your express or implied consent.
- Every message we send will clearly identify us and include a simple way to unsubscribe. We will honor unsubscribe requests within 10 business days.
Sharing & Disclosure
We do not sell or rent your personal information. We may share information only:
- With service providers who assist us in operations (e.g., email delivery, IT support), bound by confidentiality agreements.
- When required by law, regulation, or valid legal process.
- With your explicit consent in other circumstances.
Security
We take reasonable physical, technical, and administrative measures to safeguard your personal information from unauthorized access, loss, or misuse.
Retention & Disposal
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely deleted or anonymized.
Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw your consent to future communications at any time.
- File a complaint with our Privacy Officer or with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on our website with a revised effective date.